The team at Phriendly Phishing wishes you a happy and safe holiday season.
Our customer team will be taking a well-earned break over the holiday period, from Wednesday 24 December 2025 and returning on Monday 12 January 2026.
During this time, support will still be available, and we’ll respond to messages as soon as we can.
As the holidays are fast approaching, so are the scammers looking to take advantage of the season. Our Holiday Scams Awareness Toolkit is designed to help you build a cyber resilient culture by keeping your team informed, alert, and ready to respond. Included is an eBook with five practical tips to stay safe, along with a poster to raise awareness and spark discussion across your workplace. Together, these resources make it simple to educate your team, strengthen awareness, and reduce the risk of falling for scams this holiday season.
As part of our commitment to our customers, we want to better understand your specific needs and how we can meet them. Your insights help shape the way we develop platform features, design learning content, and deliver support—so we’re always looking for ways to improve your experience.
This quick survey will only take 30 seconds, and your input will make a real difference. Thank you for sharing your thoughts.
Watch On Demand: What's New at Phriendly Phishing
In this edition of our webinar, we shared highlights from our latest content releases, recent platform enhancements, and insights into our Elevate Engagement solutions to help you drive deeper impact across your security awareness program.
For a full overview of what was covered, including time stamps, please visit this link.
Darknet Chronicles: Scattered Spider Social Engineering Attack
How did a global cybercrime syndicate infiltrate Australia’s national airline? Dive into the real story behind the Scattered Spider attack on Qantas, as sophisticated social engineering exposed millions of customers and challenged the airline’s digital resilience.
Social Engineering Attacks Against the Helpdesk
Social engineering uses psychological manipulation to trick people into actions or sharing confidential information. This course covers common scam tactics, helpdesk vulnerabilities, and practical ways to detect and prevent these threats.
CyberHealth: Password Hygiene
Passwords are vital in healthcare for protecting patient data and preventing unauthorised access. With frequent cyber threats, strong password management is key to safeguarding privacy and maintaining trust.
For our guide on previewing a course, click here, or you can view our course catalogue by clicking here.
Latest Platform Updates: Celebrating Positive Security Behaviours and A New View of risk with PhishFit
Introducing PhishFit – A New View of Human Risk
We’re excited to introduce PhishFit, our new way of measuring phishing resilience across your organisation. PhishFit brings learner behaviour and campaign outcomes together into one clear, actionable score, making it easier than ever to understand your human risk. PhishFit is currently in early-access tuning to ensure the scoring and insights are accurate. It will be available to admins very soon, and we will let you know the moment it becomes available in your Phriendly Phishing portal.
Our new Achievements feature recognises your learners for taking the right actions, including reporting suspicious emails, completing training, and improving across simulations. With 40 Achievements, this is our first fully gamified learner experience, designed to boost engagement and build lasting security habits. Achievements will launch this week, and in the new year we’ll expand the experience with Leaderboards to spotlight top performers and encourage friendly competition. Learners will be able to view everything they’ve earned through the Learner Hub. If you have not enabled the Learner Hub yet, your Customer Success Manager can guide you through how it can best support your team.
Importance of Whitelisting.
Whitelisting is essential for ensuring the successful delivery of simulated phishing emails during your security awareness campaigns. It is a great time to check your whitelisting details to stay up to date with any changes. Please review our following guides to ensure you have done all requirements.
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